A BluePrism automation helps a leading healthcare provider cut processing time and eliminate manual errors.
In healthcare and insurance operations, slow manual processes don’t just reduce efficiency they increase compliance risk, strain teams, and delay critical workflows. As volumes grow and turnaround expectations tighten, relying on manual document generation becomes unsustainable.
This case study shows how a major healthcare group automated a manual document-generation workflow using BluePrism, reducing a two-day process to 30 minutes and saving over 100 operational hours.
+ Delivery Stats
+ Technology: BluePrism
+ 10+ leaflets generated daily
+ Processing time reduced from 2 days → 30 minutes
+ Fully automated end-to-end flow
+ Deployed to production with monitored stability
+ The Challenge
The finance and operations team relied on a fully manual process to generate compliance leaflets required for internal workflows. Eachdocument took extensive data preparation, formatting, and validation steps, resulting in a two-day processing time.
The task was prone to human error, difficult to scale, and repeatedly pulled staff away from higher-value activities. With growing volume and strict turnaround expectations, the organisation needed a reliable automated solution that could ensure consistency and drastically reduce delays.
+ The Solution
We+ Asia designed and deployed a fully automated BluePrism workflow to replace the manual steps end-to-end. The automation captures the required data, formats it according to business rules, generates the leaflet,and delivers the final file for downstream use.
Our team led requirement gathering, mapped the full process, identified optimisation opportunities, and validated edge cases. Once the bot was built, we executed extensive UAT cycles with business users to ensure accuracy and compliance.
The automation runs autonomously, requires no manual intervention, and integrates seamlessly into existing operational routines — delivering fast, consistent, and reliable output.
+ The Results
+ Automation accelerates operations: The manual 2-day workflow now runs in under 30 minutes.
+ Error-free generation improves compliance: Removing human intervention reduces risk of formatting and data issues.
+ Staff productivity increases immediately: Operational teams focus on higher-value tasks instead of repetitive document work.
+ Scalable workflow supports daily demand: The bot handles 10+ leaflet generations per day with no performance drop.
