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+ About The Organisation

The organisation manages multiple large-scale terminals handling complex logistics activities across vessels, trucks, rail cars, and tank storage. With operations spanning dozens of geographically distributed sites, the company requires accurate, real-time visibility to ensure operational safety, efficiency, and customer responsiveness.​

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+ Changes deployed in weeks instead of months

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+ 78 distributed terminals supported on a single platform

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+ Up to 50% improvement in employee efficiency

 

A global storage and logistics operator partnered with We+ Asia to replace a legacy ERP and digitise its terminal operations, enabling real-time visibility on orders, stock,and terminal activity across dozens of distributed sites.

Logistics operations depend on real-time visibility and fast decision-making, especially when managing complex terminal activities across multiple sites. Legacy ERP systems and manual processes slow teams down, limit responsiveness, and make it harder to adapt to changing operational demands.

This case shows how a custom, mobile-ready ERP and terminal management platform unified critical workflows, improved transparency across terminals, and enabled faster, more confident decisions, driving higher efficiency and greater operational agility at scale.


+ Delivery Stats

78 distributed terminals supported through the platform​
+ Up to 50 percent increase in employee efficiency
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Mobile-ready system providing real-time operational insight
+ Changes implemented in weeks instead of months
+ End-to-end terminal processes digitised, including order-to-cash, tank occupancy,and operational control
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Multiple operational dashboards created to track orders, stock, KPIs, and terminalactivity​
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24/7 access for operational teams across logistics, customer operations, and sitemanagement​
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Rapid updates enabling IT to respond quickly to new requirements​
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Integrated workflows supporting vessel, truck, and rail activities


+ The Challenge

The logistics operator relied on an outdated ERP system that could not supportmodern operational needs. Core order-to-cash workflows, terminal scheduling,tank occupancy, and customer-facing processes lacked real-time visibility.​

Employees were limited by manual updates and siloed data, slowing downdecisions and reducing responsiveness.​ IT could not adapt quickly to new business requirements, and operational teamsneeded a single integrated view of terminal activities.​

The organisation needed a modern, mobile-ready platform to consolidate corelogistics processes and bring transparency across all terminals.

+ The Solution

We+ Asia partnered with operational, logistics, and IT teams to build a customterminal management and ERP platform replacing the legacy system.​

The new system supports end-to-end terminal workflows, including order entry,stock management, agreement management, and tank occupancy. Operational dashboards were designed to visualise activity across vessels, trucks, and rail cars,including turnaround times, operational steps, and exceptions.​

The platform is mobile-ready, enabling field teams and supervisors to access live operational data from any device.​ Dynamic dashboards provide 24/7 insight into performance, enabling better decision-making and faster responses to deviations.​ IT teams now deploy updates and process changes rapidly thanks to a modular.

+ The Results

+ Up to 50 percent improvement in employee efficiency
+ Real-time visibility across vessels, trucks, rail cars, tanks, and orders​
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Changes deployed in weeks, accelerating transformation cycles​
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Better decision-making through consolidated KPIs and operational dashboards​
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Mobile-accessible workflows, enabling field teams to act immediately​
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Faster IT response to new workplace and customer requirements​
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End-to-end digitalisation of core terminal workflows (order-to-cash, scheduling,agreement management, tank occupancy)​

The new system gives us real-time insight across terminals and lets our workforce make faster, more confident decisions. We can respond to operational changes in afraction of the time.
Operations Leader | Global Logistic Company

 

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